Legal

Privacy Policy

Last updated: August 28, 2026  ·  Effective: August 28, 2026

Orlando Pressure Washer Pro (“we,” “us,” or “our”) operates orlandopressurewasherpro.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information. By using the Site or contacting us for services, you agree to the practices described here.

1. Information We Collect

a. Information You Provide Directly

• Name, phone number, and service address when you request a quote or book a service by phone or through any contact form on the Site
• Email address if you contact us through a form or email link
• Property details (surface types, square footage, specific cleaning requirements) that you voluntarily share to help us provide an accurate estimate
• HOA documentation or inspection notices you share to help schedule deadline-sensitive appointments

b. Information Collected Automatically

• IP address, browser type, operating system, referring URL, pages visited, and time spent on pages — collected automatically when you access the Site
• Device identifiers and approximate geographic location derived from your IP address
• Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties

• Analytics data from Google Analytics about how visitors interact with the Site
• Call tracking data if a third-party call tracking service is active on the Site

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule exterior cleaning services across Orlando, Dr. Phillips (32819), Lake Nona (32827), Windermere, Celebration, Winter Park, and surrounding areas
• Prepare written estimates and confirm service appointments
• Deliver before-and-after photo documentation to you after a completed job
• Process payments and maintain service records
• Communicate about scheduling changes, follow-up appointments, or maintenance reminders
• Improve the Site’s content, performance, and user experience
• Comply with legal obligations and resolve disputes
• Protect the security of the Site and prevent fraud

We do not sell your personal information. We do not use your contact information for unsolicited marketing without your consent.

3. Legal Basis for Processing (Florida & U.S. Users)

We process your personal information on the following bases:

• Contract performance — to provide the exterior cleaning services you requested
• Legitimate interests — to operate and improve the Site, communicate with customers, and protect the business
• Legal obligation — to comply with applicable Florida and U.S. law, including tax and licensing requirements
• Consent — where you have specifically agreed, such as subscribing to maintenance reminders

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service providers — third-party vendors who help us operate the Site (web hosting, analytics, payment processing) under contractual confidentiality obligations
• Legal requirements — when required by law, subpoena, court order, or to protect the rights, property, or safety of Orlando Pressure Washer Pro, our customers, or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify affected users before their personal information is transferred and becomes subject to a different privacy policy
• With your consent — for any other purpose with your explicit permission

5. Cookies & Tracking Technologies

The Site uses cookies and similar technologies for the following purposes:

You can control cookies through your browser settings. Disabling essential cookies may affect Site functionality. For more about Google Analytics data collection and opt-out options, visit tools.google.com/dlpage/gaoptout.

6. Data Retention

We retain customer information — including name, phone number, service address, and job records — for as long as necessary to provide services, comply with our legal obligations (including Florida business licensing and tax record requirements), resolve disputes, and enforce our agreements. Website analytics data is retained in accordance with Google Analytics default retention periods. When information is no longer needed, we delete or anonymise it.

7. Data Security

We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. The Site uses HTTPS encryption for data transmitted between your browser and our server. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk. If you believe your information has been compromised, contact us immediately using the details in Section 11.

8. Third-Party Links

The Site contains links to third-party websites, including government resources such as Sunbiz.org, Orange County FL, the EPA Florida office, and the Florida Department of Revenue. These links are provided for informational purposes. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us using the details in Section 11.

10. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information, subject to our legal obligations to retain certain records
• Objection — object to processing based on legitimate interests
• Restriction — request that we limit how we use your information
• Portability — request a machine-readable copy of the information you provided to us
• Opt out of analytics — use the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout

To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable time. We may need to verify your identity before fulfilling certain requests.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or wish to report a concern about our data practices, contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts located in Orange County, Florida.